Xeretec Acquires Bytes Document Solutions to become Xerox’s largest reseller in Western Europe

1 May 2014, London, UK – Xeretec – one of the largest and most established suppliers and integrators of digital print hardware, software, solutions and service in the UK and Ireland – has acquired Xerox reseller, Bytes Document Solutions (BDS), part of the Bytes Technology Group (BTG). The acquisition unites two highly successful Xerox suppliers and positions Xeretec as Xerox’s largest reseller in Western Europe in terms of scale, managed print services and large production equipment sales. The company’s £57m annual turnover will be driven by a combined team of 220 employees based in 11 offices across the UK and Ireland.  While the company continues to be headed by the management team behind Xeretec’s growth and success to date, it will now be strengthened by the expertise of the individuals who helped make BDS such an attractive acquisition prospect.

Commenting on the acquisition, Steve Hawkins, Xeretec’s Group Managing Director said: “Acquiring Bytes Document Solutions is a significant move, helping to accelerate the pace at which Xeretec will achieve its goal of becoming a £100m turnover organisation by September 1, 2019. It has significant advantages for our customers, staff and of course Xerox, all of whom are set to enjoy the many benefits that will come from this best of breed approach.  The values of Bytes Document Solutions’ are an ideal complement to Xeretec’s, making this is a win-win development for all, while starting a new chapter in the Xeretec success story.”

The sale of BDS by BTG will enable Bytes in the UK to continue its focus on software and software services, where it has enjoyed considerable success as a partner with software publishers such as Microsoft, Checkpoint, Symantec, VM Ware, Citrix and Oracle. In a statement Neil Murphy, Group MD at Bytes, said: “The Bytes Group intends to invest further in its software and software services capabilities. Importantly, we will work in close partnership with Xeretec moving forward to ensure customer satisfaction is our number one priority. ” Meanwhile, Xeretec Group will now focus on its objective of becoming a privately owned, £100m turnover organisation by September 1, 2019, through specialising and leading the market in the provision of print devices and managed print services, while retaining, adding and growing its customer base.

The landscape-changing acquisition benefits new and existing customers by combining each company’s close ties with Xerox, their print industry contacts, technical knowledge and market expertise. Furthermore, the companies’ shared core values of exceptional customer care, outstanding service delivery and commitment to long-term customer relationships, means customers can be assured of a solid reinforcement of the values they admired and respected in both companies before the acquisition.

Critically, with the economy gradually improving and its customers’ businesses growing ever more successful, Xeretec is now even better positioned to effectively meet the evolving print needs of its customers – wherever they are located in the UK – including those in the public sector, legal, oil and gas, insurance, aerospace, manufacturing, retail, finance, marketing, packaging and commercial and high street print shops. At the same time, the united force provides Xerox with a partner that’s even better placed to successfully drive its products, services and solutions to the market.

To ensure continuity for customers, all current customer relationships, service and support will continue to be served uninterrupted by existing offices. Following the acquisition, customers will immediately benefit from an unmatched knowledge of and experience in print technology and print-related software services.

In addition to boosting the local economy, the acquisition also creates an even more secure environment for new and future Xeretec staff, while opening up fresh career path opportunities for them. There is greater scope for them to develop their skills across different lines of business and hone their career further within a secure, established, successful and dynamic organisation.

Follow Xeretec on Twitter or follow its regularly updated series of print industry related blogs


About us

Xeretec is a leading integrator of digital print hardware, software, solutions and services.  The company was established in 1991 and has an annual turnover of £30m.

Today we are Xerox’s largest partner and provider of Managed Print Services (MPS) in the UK, a strategic production partner and one of their top 5 resellers across Europe.

Xeretec is renowned for offering an unrivalled breadth and depth of expertise across office and heavy production print technology, as well as an enriched portfolio of MPS.

With a state-of-the-art helpdesk facility, field-based dedicated customer service agents and the provision of extensive client services, the company has become a trusted business partner to thousands of companies across the UK and Europe – delivering an optimised customer experience and real business value.


About Bytes Technology Group Limited

Bytes UK was formed in 1982 and is a leading software & software services company headquartered out of Leatherhead Surrey. It employs 250 people in the UK and has revenues of £150m. Bytes works with some of the biggest software publishers in the world and helps customers navigate the highly complex world of software licensing by advising them on the most cost effective method of software procurement.